Shipping Policy
Last Updated: June 2026
At MobilRide, we strive to deliver your orders quickly, safely, and efficiently.
1. Order Processing
All orders are processed within 1–2 business days after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeline
Estimated delivery times:
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Actual delivery times may vary depending on courier operations and location.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
MobilRide may offer free shipping on selected products, promotional campaigns, or minimum order values.
4. Order Tracking
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (where applicable).
Customers can track shipment progress using the provided tracking information.
5. Delivery Delays
Delivery may occasionally be delayed due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- Government restrictions
MobilRide is not responsible for delays caused by third-party logistics providers.
6. Failed Delivery Attempts
Customers are requested to provide accurate shipping details.
If delivery fails due to:
- Incorrect address
- Invalid contact number
- Customer unavailable
additional shipping charges may apply for re-dispatch.
7. Damaged Shipments
If a package arrives damaged:
- Do not discard the packaging.
- Take photos immediately.
- Contact customer support within 48 hours of delivery.
8. Service Availability
Shipping services are available only in locations supported by our courier partners.
MobilRide reserves the right to cancel orders for locations where delivery is not feasible.
9. Contact Us
For shipping-related queries, please contact us through our Contact Us page.
By placing an order with MobilRide, you agree to this Shipping Policy.
